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w3dL About Case Studies Insight Fountain: Neighbourhood Surveys

Insight Fountain: Neighbourhood Surveys

Case Study
  • Client:

    Local Neighbourhood Groups & The Insight Fountain

  • Task:

    Deployment of self-completion survey in local communities to understand the needs of the local population in relation to neighbourhood planning

  • Skills:

    Survey design and print, self-completion surveys on paper, data capture, coding, data analysis and data delivery.

We have partnered with our associate Becky Lewis at The Insight Fountain on the delivery of several Neighbourhood Planning surveys.

Neighbourhood Planning is a right for communities to shape development in their areas through Neighbourhood Development Plans, Neighbourhood Development Orders and Community Right to Build Orders. This was introduced through the Localism Act 2011. Ordinarily, a local parish or town council will lead the process and as part of that, the local community should be effectively consulted.

We work with Becky Lewis to put in place successful surveys of the local community that help those involved in putting together a Neighbourhood Plan to understand the views of everyone in the community. For those not regularly involved in research, the design of an effective survey can be an incredibly daunting task. Designing an inclusive and unbiased study is essential in order to get the buy-in from the local community. By involving external and neutral third parties to collect and analyse the data, the stakeholders can see that the process is fair, objective and inclusive.

Having conducted several of these studies successfully now, we are clear on what the main elements of the study should be. Additionally, we work in conjunction with the local groups to include questions and topics that are specific and relevant to the local stakeholders. Often these are focused on proposed future development and community projects.

The surveys are delivered as paper questionnaires to be filled out by hand. We organise the collection and data entry of these surveys, including the entry of verbatim responses and, where appropriate, the coding of open ended responses. We then deliver back results to Becky as a mixture of w3dL Visual Tables and other reports which helps Becky put together a presentation and report for the local group.

The work that we have done in tandem with The Insight Fountain is held in high regard. Locality, who help the communities secure government grants fed back to one client that it was one of the best questionnaires they’d seen. In addition response rates for our community surveys tend to be the highest in the country. 

Becky Lewis at The Insight Fountain comments: “I work with the team at We Work With Data on a number of different projects. and it is always a pleasure to work with them. They are efficient with a great eye for detail. We work well as a team as they make the effort to understand what all the stakeholders in the project require so that the deliverables meet everyone’s needs. On top of that they are a friendly bunch who are very easy to work with.

The Insight Fountain's report to Pirton Parish Council can be accessed here: Report

The resulting Draft Neighbourhood Plan for Pirton can be accessed here: Neighbourhood Plan



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