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Structured data needs structured reporting. On large-scale customer satisfaction studies, the clients for this type of study are normally from organisations that have hierarchical structures.
For example, a national retail chain may have 300 stores. These stores may be organised into county-based "areas". Those areas will possibly report into a regional management groups, possibly based on the main regions of the UK and then finally, into a board of directors.
We've worked on numerous studies over the years where different reports to different levels of the hierarchies need to be delivered on a regular basis. With one large agency we set up a system of 360 degree reporting that delivered over 2000 bespoke summary PDFs on a monthly basis (by email) to every manager in that organisation. The organisation in question was extremely demanding on style and accuracy. We delivered on both counts.